2026 Cape Town Trip Guest Survey

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2026 Cape Town Marathon Trip Survey

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Please rate your OVERALL trip experience

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied	N/A or I did not attend
Guest Support During the Trip	Very DissatisfiedGuest Support During the Trip Very Dissatisfied	DissatisfiedGuest Support During the Trip Dissatisfied	NeutralGuest Support During the Trip Neutral	SatisfiedGuest Support During the Trip Satisfied	Very SatisfiedGuest Support During the Trip Very Satisfied	N/A or I did not attendGuest Support During the Trip N/A or I did not attend
Value for the Price Paid	Very DissatisfiedValue for the Price Paid Very Dissatisfied	DissatisfiedValue for the Price Paid Dissatisfied	NeutralValue for the Price Paid Neutral	SatisfiedValue for the Price Paid Satisfied	Very SatisfiedValue for the Price Paid Very Satisfied	N/A or I did not attendValue for the Price Paid N/A or I did not attend
Pre-Trip Communication	Very DissatisfiedPre-Trip Communication Very Dissatisfied	DissatisfiedPre-Trip Communication Dissatisfied	NeutralPre-Trip Communication Neutral	SatisfiedPre-Trip Communication Satisfied	Very SatisfiedPre-Trip Communication Very Satisfied	N/A or I did not attendPre-Trip Communication N/A or I did not attend
Communication During the Trip	Very DissatisfiedCommunication During the Trip Very Dissatisfied	DissatisfiedCommunication During the Trip Dissatisfied	NeutralCommunication During the Trip Neutral	SatisfiedCommunication During the Trip Satisfied	Very SatisfiedCommunication During the Trip Very Satisfied	N/A or I did not attendCommunication During the Trip N/A or I did not attend
WhatsApp Messaging App	Very DissatisfiedWhatsApp Messaging App Very Dissatisfied	DissatisfiedWhatsApp Messaging App Dissatisfied	NeutralWhatsApp Messaging App Neutral	SatisfiedWhatsApp Messaging App Satisfied	Very SatisfiedWhatsApp Messaging App Very Satisfied	N/A or I did not attendWhatsApp Messaging App N/A or I did not attend
Triumph Travel App	Very DissatisfiedTriumph Travel App Very Dissatisfied	DissatisfiedTriumph Travel App Dissatisfied	NeutralTriumph Travel App Neutral	SatisfiedTriumph Travel App Satisfied	Very SatisfiedTriumph Travel App Very Satisfied	N/A or I did not attendTriumph Travel App N/A or I did not attend
Knowledge & Availability of Your Hosts	Very DissatisfiedKnowledge & Availability of Your Hosts Very Dissatisfied	DissatisfiedKnowledge & Availability of Your Hosts Dissatisfied	NeutralKnowledge & Availability of Your Hosts Neutral	SatisfiedKnowledge & Availability of Your Hosts Satisfied	Very SatisfiedKnowledge & Availability of Your Hosts Very Satisfied	N/A or I did not attendKnowledge & Availability of Your Hosts N/A or I did not attend

Please provide feedback (positive or negative) about the OVERALL Triumph trip experience that stood out to you. (e.g. trip preparation, inclusivity, trip tools, etc.)

Please rate your pre-trip experience

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied	N/A or I did not attend
Triumph trip website	Very DissatisfiedTriumph trip website Very Dissatisfied	DissatisfiedTriumph trip website Dissatisfied	NeutralTriumph trip website Neutral	SatisfiedTriumph trip website Satisfied	Very SatisfiedTriumph trip website Very Satisfied	N/A or I did not attendTriumph trip website N/A or I did not attend
Trip booking process	Very DissatisfiedTrip booking process Very Dissatisfied	DissatisfiedTrip booking process Dissatisfied	NeutralTrip booking process Neutral	SatisfiedTrip booking process Satisfied	Very SatisfiedTrip booking process Very Satisfied	N/A or I did not attendTrip booking process N/A or I did not attend
Trip payment process	Very DissatisfiedTrip payment process Very Dissatisfied	DissatisfiedTrip payment process Dissatisfied	NeutralTrip payment process Neutral	SatisfiedTrip payment process Satisfied	Very SatisfiedTrip payment process Very Satisfied	N/A or I did not attendTrip payment process N/A or I did not attend
Pre-trip email communication	Very DissatisfiedPre-trip email communication Very Dissatisfied	DissatisfiedPre-trip email communication Dissatisfied	NeutralPre-trip email communication Neutral	SatisfiedPre-trip email communication Satisfied	Very SatisfiedPre-trip email communication Very Satisfied	N/A or I did not attendPre-trip email communication N/A or I did not attend
Pre-trip video meeting	Very DissatisfiedPre-trip video meeting Very Dissatisfied	DissatisfiedPre-trip video meeting Dissatisfied	NeutralPre-trip video meeting Neutral	SatisfiedPre-trip video meeting Satisfied	Very SatisfiedPre-trip video meeting Very Satisfied	N/A or I did not attendPre-trip video meeting N/A or I did not attend

Please provide feedback (positive or negative) about any aspect of the pre-trip experience that stood out to you.

Please rate your Cape Town experience

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied	N/A or I did not attend
Hotel - V&A Hotel	Very DissatisfiedHotel - V&A Hotel Very Dissatisfied	DissatisfiedHotel - V&A Hotel Dissatisfied	NeutralHotel - V&A Hotel Neutral	SatisfiedHotel - V&A Hotel Satisfied	Very SatisfiedHotel - V&A Hotel Very Satisfied	N/A or I did not attendHotel - V&A Hotel N/A or I did not attend
Hotel - Winchester Hotel	Very DissatisfiedHotel - Winchester Hotel Very Dissatisfied	DissatisfiedHotel - Winchester Hotel Dissatisfied	NeutralHotel - Winchester Hotel Neutral	SatisfiedHotel - Winchester Hotel Satisfied	Very SatisfiedHotel - Winchester Hotel Very Satisfied	N/A or I did not attendHotel - Winchester Hotel N/A or I did not attend
Breakfast - V&A Hotel	Very DissatisfiedBreakfast - V&A Hotel Very Dissatisfied	DissatisfiedBreakfast - V&A Hotel Dissatisfied	NeutralBreakfast - V&A Hotel Neutral	SatisfiedBreakfast - V&A Hotel Satisfied	Very SatisfiedBreakfast - V&A Hotel Very Satisfied	N/A or I did not attendBreakfast - V&A Hotel N/A or I did not attend
Breakfast - Winchester Hotel	Very DissatisfiedBreakfast - Winchester Hotel Very Dissatisfied	DissatisfiedBreakfast - Winchester Hotel Dissatisfied	NeutralBreakfast - Winchester Hotel Neutral	SatisfiedBreakfast - Winchester Hotel Satisfied	Very SatisfiedBreakfast - Winchester Hotel Very Satisfied	N/A or I did not attendBreakfast - Winchester Hotel N/A or I did not attend
Welcome Gifts	Very DissatisfiedWelcome Gifts Very Dissatisfied	DissatisfiedWelcome Gifts Dissatisfied	NeutralWelcome Gifts Neutral	SatisfiedWelcome Gifts Satisfied	Very SatisfiedWelcome Gifts Very Satisfied	N/A or I did not attendWelcome Gifts N/A or I did not attend
Overall Cape Town Itinerary	Very DissatisfiedOverall Cape Town Itinerary Very Dissatisfied	DissatisfiedOverall Cape Town Itinerary Dissatisfied	NeutralOverall Cape Town Itinerary Neutral	SatisfiedOverall Cape Town Itinerary Satisfied	Very SatisfiedOverall Cape Town Itinerary Very Satisfied	N/A or I did not attendOverall Cape Town Itinerary N/A or I did not attend
Cape Point Tour (Thursday)	Very DissatisfiedCape Point Tour (Thursday) Very Dissatisfied	DissatisfiedCape Point Tour (Thursday) Dissatisfied	NeutralCape Point Tour (Thursday) Neutral	SatisfiedCape Point Tour (Thursday) Satisfied	Very SatisfiedCape Point Tour (Thursday) Very Satisfied	N/A or I did not attendCape Point Tour (Thursday) N/A or I did not attend
Lunch at Black Marlin (Thursday)	Very DissatisfiedLunch at Black Marlin (Thursday) Very Dissatisfied	DissatisfiedLunch at Black Marlin (Thursday) Dissatisfied	NeutralLunch at Black Marlin (Thursday) Neutral	SatisfiedLunch at Black Marlin (Thursday) Satisfied	Very SatisfiedLunch at Black Marlin (Thursday) Very Satisfied	N/A or I did not attendLunch at Black Marlin (Thursday) N/A or I did not attend
Walking Tour of Bo Kaap (Friday)	Very DissatisfiedWalking Tour of Bo Kaap (Friday) Very Dissatisfied	DissatisfiedWalking Tour of Bo Kaap (Friday) Dissatisfied	NeutralWalking Tour of Bo Kaap (Friday) Neutral	SatisfiedWalking Tour of Bo Kaap (Friday) Satisfied	Very SatisfiedWalking Tour of Bo Kaap (Friday) Very Satisfied	N/A or I did not attendWalking Tour of Bo Kaap (Friday) N/A or I did not attend
Walking Tour of Kirstenbosch Gardens (Friday)	Very DissatisfiedWalking Tour of Kirstenbosch Gardens (Friday) Very Dissatisfied	DissatisfiedWalking Tour of Kirstenbosch Gardens (Friday) Dissatisfied	NeutralWalking Tour of Kirstenbosch Gardens (Friday) Neutral	SatisfiedWalking Tour of Kirstenbosch Gardens (Friday) Satisfied	Very SatisfiedWalking Tour of Kirstenbosch Gardens (Friday) Very Satisfied	N/A or I did not attendWalking Tour of Kirstenbosch Gardens (Friday) N/A or I did not attend
Lunch at Moyo at Kirstenbosch (Friday)	Very DissatisfiedLunch at Moyo at Kirstenbosch (Friday) Very Dissatisfied	DissatisfiedLunch at Moyo at Kirstenbosch (Friday) Dissatisfied	NeutralLunch at Moyo at Kirstenbosch (Friday) Neutral	SatisfiedLunch at Moyo at Kirstenbosch (Friday) Satisfied	Very SatisfiedLunch at Moyo at Kirstenbosch (Friday) Very Satisfied	N/A or I did not attendLunch at Moyo at Kirstenbosch (Friday) N/A or I did not attend
Dinner at Ginja (Friday)	Very DissatisfiedDinner at Ginja (Friday) Very Dissatisfied	DissatisfiedDinner at Ginja (Friday) Dissatisfied	NeutralDinner at Ginja (Friday) Neutral	SatisfiedDinner at Ginja (Friday) Satisfied	Very SatisfiedDinner at Ginja (Friday) Very Satisfied	N/A or I did not attendDinner at Ginja (Friday) N/A or I did not attend
Bo Kaap Malay Cooking Class (Saturday)	Very DissatisfiedBo Kaap Malay Cooking Class (Saturday) Very Dissatisfied	DissatisfiedBo Kaap Malay Cooking Class (Saturday) Dissatisfied	NeutralBo Kaap Malay Cooking Class (Saturday) Neutral	SatisfiedBo Kaap Malay Cooking Class (Saturday) Satisfied	Very SatisfiedBo Kaap Malay Cooking Class (Saturday) Very Satisfied	N/A or I did not attendBo Kaap Malay Cooking Class (Saturday) N/A or I did not attend
Dinner at Harbour House (Saturday)	Very DissatisfiedDinner at Harbour House (Saturday) Very Dissatisfied	DissatisfiedDinner at Harbour House (Saturday) Dissatisfied	NeutralDinner at Harbour House (Saturday) Neutral	SatisfiedDinner at Harbour House (Saturday) Satisfied	Very SatisfiedDinner at Harbour House (Saturday) Very Satisfied	N/A or I did not attendDinner at Harbour House (Saturday) N/A or I did not attend
Race Day Breakfast Bags	Very DissatisfiedRace Day Breakfast Bags Very Dissatisfied	DissatisfiedRace Day Breakfast Bags Dissatisfied	NeutralRace Day Breakfast Bags Neutral	SatisfiedRace Day Breakfast Bags Satisfied	Very SatisfiedRace Day Breakfast Bags Very Satisfied	N/A or I did not attendRace Day Breakfast Bags N/A or I did not attend
Race Day Runner Support	Very DissatisfiedRace Day Runner Support Very Dissatisfied	DissatisfiedRace Day Runner Support Dissatisfied	NeutralRace Day Runner Support Neutral	SatisfiedRace Day Runner Support Satisfied	Very SatisfiedRace Day Runner Support Very Satisfied	N/A or I did not attendRace Day Runner Support N/A or I did not attend
Race Day Spectator Support	Very DissatisfiedRace Day Spectator Support Very Dissatisfied	DissatisfiedRace Day Spectator Support Dissatisfied	NeutralRace Day Spectator Support Neutral	SatisfiedRace Day Spectator Support Satisfied	Very SatisfiedRace Day Spectator Support Very Satisfied	N/A or I did not attendRace Day Spectator Support N/A or I did not attend
Post-Race Party at La Parada	Very DissatisfiedPost-Race Party at La Parada Very Dissatisfied	DissatisfiedPost-Race Party at La Parada Dissatisfied	NeutralPost-Race Party at La Parada Neutral	SatisfiedPost-Race Party at La Parada Satisfied	Very SatisfiedPost-Race Party at La Parada Very Satisfied	N/A or I did not attendPost-Race Party at La Parada N/A or I did not attend
Babylonstoren Winelands Tour	Very DissatisfiedBabylonstoren Winelands Tour Very Dissatisfied	DissatisfiedBabylonstoren Winelands Tour Dissatisfied	NeutralBabylonstoren Winelands Tour Neutral	SatisfiedBabylonstoren Winelands Tour Satisfied	Very SatisfiedBabylonstoren Winelands Tour Very Satisfied	N/A or I did not attendBabylonstoren Winelands Tour N/A or I did not attend
Safari Selection & Booking Process	Very DissatisfiedSafari Selection & Booking Process Very Dissatisfied	DissatisfiedSafari Selection & Booking Process Dissatisfied	NeutralSafari Selection & Booking Process Neutral	SatisfiedSafari Selection & Booking Process Satisfied	Very SatisfiedSafari Selection & Booking Process Very Satisfied	N/A or I did not attendSafari Selection & Booking Process N/A or I did not attend
Safari Experience	Very DissatisfiedSafari Experience Very Dissatisfied	DissatisfiedSafari Experience Dissatisfied	NeutralSafari Experience Neutral	SatisfiedSafari Experience Satisfied	Very SatisfiedSafari Experience Very Satisfied	N/A or I did not attendSafari Experience N/A or I did not attend
Cape Town Tour Guide Quality (John Kirkpatrick)	Very DissatisfiedCape Town Tour Guide Quality (John Kirkpatrick) Very Dissatisfied	DissatisfiedCape Town Tour Guide Quality (John Kirkpatrick) Dissatisfied	NeutralCape Town Tour Guide Quality (John Kirkpatrick) Neutral	SatisfiedCape Town Tour Guide Quality (John Kirkpatrick) Satisfied	Very SatisfiedCape Town Tour Guide Quality (John Kirkpatrick) Very Satisfied	N/A or I did not attendCape Town Tour Guide Quality (John Kirkpatrick) N/A or I did not attend
Overall Support from Trip Hosts	Very DissatisfiedOverall Support from Trip Hosts Very Dissatisfied	DissatisfiedOverall Support from Trip Hosts Dissatisfied	NeutralOverall Support from Trip Hosts Neutral	SatisfiedOverall Support from Trip Hosts Satisfied	Very SatisfiedOverall Support from Trip Hosts Very Satisfied	N/A or I did not attendOverall Support from Trip Hosts N/A or I did not attend

Please provide feedback (positive or negative) about any aspect of the Cape Town segment of the trip that stood out to you.

What else do you suggest we include next time to enhance the Cape Town trip?

Where did we fall short of your Cape Town expectations?

Based on your experience, would you recommend Triumph Sports Travel to your friends and family?

Please let us know why you answered as you did in the question above.

Would you be willing to give a written testimonial about your experience with Triumph Sports Travel?

Would you be willing to give a video testimonial about your experience with Triumph Sports Travel?

2026 Cape Town Trip Guest Survey

2026 Cape Town Marathon Trip Survey

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